CCS Internal Communications Officer
Connected Communications Service
The Connected Communications Service (CCS) is a shared service communications team that sits in the Social Sciences Division and is the only team of its kind at the University of Oxford. Essentially, we act as an internal communications consultancy for the departments/schools/faculties in the Social Sciences Division who have signed up to our services.
Clients can buy into the CCS team on a retained model, providing consistent and predictable delivery of their ongoing communications needs. We currently work like this for four departments and the Social Sciences Division, covering a mixture of external, internal, alumni and digital communications, and event assistance.
In addition, we can engage on an ad-hoc advisory basis - either expanding the retained model for special projects or providing strategic communications consultation. We are now delivering this service cross division.
About me
My name is Katie Evans. I am an internal Communications Officer within the CCS, a channel specialist for Internal Communications and the main contact in the Social Sciences Division for enquiries regarding Adestra (the Division's preferred newsletter platform).
I am responsible for:
- Managing the cycle of internal newsletters for CCS departments, including the Social Sciences Divisional newsletter
- Collating, editing and creating content for internal newsletters
- Reporting to CCS departments on data and statistics regarding recipient engagement
- Making improvements to internal newsletters using data and evidence in collaboration with the CCS team and CCS departments
- Advising CCS departments on best practice in Internal Communications
- Coordinating with the other channel specialists the Content Assistant and the Digital Communications Officer to ensure that Internal Communications is integrated with departmental communications
Adestra Superuser responsibilities:
- Setting up new users and creating new workspaces
- Offering training and guidance on using Adestra
- Answering user questions, where possible, and escalating queries to the Adestra Customer Success Manager
Contact details
katie.evans@socsci.ox.ac.uk
Working pattern
Mondays and Wednesdays 7am- 4pm (working from home)
