During the COVID-19 lockdowns, courts and tribunals suddenly went online. How were people needing to go to court under these unprecedented conditions supposed to understand what to do? A team of top academics sprung into action to find out what everyone involved in the legal system needed - most importantly people using the legal system - and produced a set of online videos in partnership with HM Courts and Tribunal Service. The films were sent out by court staff to people facing something no-one had before: tribunal hearings in their own homes.